Education and Post Purchase Manager
Job Description
Full job description
Education & Post Purchase Manager
Department: Homeownership and Neighborhood Programs
Reports to: Director of Homeownership Programs
Time Commitment: Exempt/Full Time
Level: F
Compensation: $58,650 - $71,459 annually; We offer a comprehensive benefits package that includes medical, dental, and vision insurance, generous paid time off, life insurance, paid family and medical leave, and more.
- For details on the compensation, see Your Compensation section below.
Application Deadline:
Your application is due by February 5th, 2025. We will not actively screen applications received after the deadline. Review of late applications is conducted at the discretion of the hiring manager.
Note to Candidates:
We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described. We are committed to building a diverse and inclusive organization and we are most interested in
finding the best candidate for the job, and that candidate may be one who comes from a less
traditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for under-served populations in pursuing employment opportunities in which they may be successful. In considering this alongside our Equity practices, we have removed educational and experience minimum requirements to focus on candidates’ abilities to excel based on the responsibilities of the position. We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described.
Who You Are:
You are a dedicated advocate for adult education and community empowerment, with a passion for helping individuals thrive in homeownership. You understand the critical role that knowledge, tools, and ongoing support play in fostering successful homeowners and resilient communities. Your strengths lie in identifying educational needs, developing impactful programs, and creating strategies that inspire participation and engagement.
You are someone who thrives on designing and executing accessible, relevant, and effective learning experiences tailored to diverse audiences. With an eye for detail and a heart for service, you excel at connecting with individuals to build trust and foster a sense of belonging among participants. Collaboration is second nature to you, as you work seamlessly with internal teams, community partners, and stakeholders to support the long-term success for Habitat homeowners.
Your strategic mindset allows you to evaluate program performance, refine educational offerings, and adapt to the evolving needs of the community. You take pride in being a steward of positive change, empowering homeowners to confidently navigate the complexities of homeownership and maintain healthy, sustainable homes. In this role, your efforts will help shape thriving neighborhoods and create lasting impacts on the lives of the people you serve.
Who we are:
At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices, four brick and mortar stores, one warehouse, and numerous construction sites in Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego.
Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.
Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.
Please visit our website and social media pages to learn more.
You’ll be responsible for:
Education Program
- Implement the homeowner-focused HomeWORKS Education Program, including determining which classes to offer based on homeowner needs and feedback, designing targeted outreach strategies to engage homeowners, and ensuring that educational offerings are accessible, relevant, and effectively promoted to maximize attendance and participation.
- Partner with Habitat’s Homeownership Program Manager to collaboratively track and manage the internal facing arm of Habitat’s education program, ensuring alignment with organizational goals and homebuyer needs.
- Develop an annual schedule for classes, ensuring that there is a diverse array of offerings throughout the year that meet the varying needs and availability of homeowners. Manage the logistics of each class, including location, virtual platforms, instructors, and materials.
- Develop and maintain partnerships with organizations and individuals specializing in education topics relevant to homeowner support
- Develop and implement new and creative ways of educating and providing information to owners outside a classroom. This may include helpful videos, emails, virtual classes, etc.
- Recruit and vet highly skilled educators and develop a method of tracking educator performance. Provide effective feedback to educators to adapt curriculum and teaching style for future classes.
- Regularly evaluate and improve the quality of educational offerings through data analysis, educator feedback, and best practices in adult learning. Proactively identify opportunities for program enhancement and implement changes based on feedback and performance metrics.
- Regular monitor data entry and metrics for the HomeWORKS Education Program to ensure good data hygiene practices
Support Habitat Homeowners
- Provide support and resources to Habitat homeowners and Habitat homeowner's associations.
- Filter and identify partnership opportunities for Habitat homeowners to engage in cross departmental activities including advocacy work, storytelling opportunities and partnerships with various committees including Habitat’s Ambassador Council and Homeowner Leadership Council
- Work collaboratively with the construction department in the transition of knowledge of community systems during the shift from developer control to HOA management. Provide due diligence information on community wide systems (alarm systems, water sub-meter systems, irrigation systems, etc.) and transferable warranties.
Department Support & Collaboration
- Supervise the Homeownership Support Coordinator
- Work alongside the Community Development Manager to implement activities and events to support community engagement in Habitat neighborhoods across the region.
- Create and sustain strong working partnerships with other members of the team and contribute to Habitat’s culture of teamwork and collaboration.
- Other duties as assigned
To be successful in this role, you’ll**:
- Four years of experience working with people with low/moderate incomes from diverse backgrounds in a social service setting
- Previous supervisory experience and strong leadership skills
- Experience with program development, implementation, and analysis
- Experience working with English language learners utilizing professional interpreters to effectively convey important information
- Excellent written and oral communication skills with the ability to effectively convey complicated themes in a way that is approachable and consistent to diverse audiences
- Strengths based approach to see and recognize the resiliency and capability of Habitat homeowners
- Ability to work in a collaborative environment, as part of a team as well as independently. Strong analytical, organizational, and planning skills and the ability to think strategically.
- Excel at multi-tasking with various projects and deadlines; attention to detail necessary.
- Highly proficient with Microsoft Office, databases, and ability to learn as needs of the job and available technology evolves
- Able to work nights and weekends, as necessary.
**Any combination of formal education, paid work experience, unpaid/volunteer experience, and life experience will be considered.
To be considered above and beyond the average candidate in this role, you’ll also:
- Bachelor’s degree
- Skilled and/or professionally trained in adult education with teaching and curriculum design experience
- Verbal fluency in Vietnamese, Arabic, Burmese, Spanish, Russian, or Amharic
- Experience working with Salesforce or similar CRMs (Customer Relationship Management)
Your work environment and physical demands:
- Your workday will be located in a human-paced, team-oriented, business-casual style office setting.
- Depending on the position’s responsibilities, you may be eligible for remote/hybrid work based on performance, and access to essential work-related resources.
- While in the office, you will routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
- An office-based role means that your day will be mostly sedentary, with some time spent moving files, open filing cabinets, bending, and/or standing on a stool as necessary.
- Occasionally you will travel between other Habitat locations or temporary worksites.
Your Work Schedule:
- 40-hour work week with a variable schedule that can include evenings and weekends depending on appointments and events
Your Compensation:
We aim to offer equitable pay and benefits and are committed to transparency in compensation. Basing compensation on a candidate’s willingness and/or ability to negotiate leads to inequities and bias in how employees are compensated.
We determine the best possible compensation offer based on base qualifications, relevant experience, internal equity, and the candidate’s competencies for the role demonstrated during the hiring process. Successful candidates are typically hired within the first half of the Pay Range and receive scheduled incremental increases. When starting in this position, your compensation will generally be between $58,650 to $71,459 annually. The full range for this position is $58,650 to $85,043 annually.
Your Benefits Package:
We offer a comprehensive benefits package that includes:
- 100% employer-paid health insurance premiums (medical, vision, alternative care, prescriptions) for employee; 50% paid for dependents
- 100% employer-funded Health Reimbursement Account (HRA)
- 100% employer-paid dental insurance for employee; 50% paid for dependents
- 100% employer-paid disability insurance
- Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off
- 3% matching 403(b) retirement savings plan
- Flexible Spending Accounts (FSA)
- Life insurance
- Employee Assistance Program (EAP)
What to expect when you apply:
We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your resume, cover letter, and provide three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process, please contact HR@habitatportlandregion.org.
Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview in-person with the hiring team. Occasionally we may request that finalists complete a second round of in-person interviews. We appreciate the time and effort that you put into this process.
Apply here: https://bit.ly/HABCAREERS
If offered the position, and prior to starting work, you will be asked to complete a background check that includes a criminal record history record and motor vehicle record. Information from your background check will not necessarily preclude employment but will be considered in determining your suitability for this position.
Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ the best qualified people for all our positions in a manner that does not discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.
*Please mention you saw this ad on CommunityCollegePositions.*
Be Seen By Recruiters at the Best Institutions
Create Your FREE Profile Now!
Community College Jobs in Popular Cities
