Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary:

Michigan Housing is an actively engaged unit within Student Life Auxiliary Services within the Division of Student Life. Michigan Housing serves approximately 11,500 students; 9,100 undergraduate and 2,300 graduate and professional students and their families. Although first-year students are not required to live on campus; historically 96-98% of all new first-year students choose to live on.  Currently, the M Housing portfolio consists of 19 residential facilities including traditional residence halls, apartments, and other living options located in communities on north and central campuses in Ann Arbor. In Fall 2026, 5 new residence halls housing 2,300 undergraduate students and a new 822-seat dining facility will open to continue M Housing's tradition of providing affordable housing options and services for U-M students. In addition to supporting the academic mission of the University, Michigan Housing creates diverse learning-centered residential communities that enhance the residential experience and serve as a guide for their work to support diversity, equity, inclusion, and accessibility (DEIA). Michigan Housing's Operations department consists of 22 full-time staff members and over 200 student staff members managing housing operations responsibilities, including housing occupancy, housing applications and contracts, semesterly transition logistics, residential community center management, and housing parking permit management.

Position Summary:

Reporting to the Associate Director, Administrative Operations, the Assistant Director, Community Operations is a supervisory role within Michigan Housing's Operations department, overseeing community center operations for a designated area of University of Michigan's housing portfolio. In partnership with M Housing operations colleagues, the Assistant Director will lead department desk operations policies and processes and manage important Operations administrative processes in service of full-time staff, student staff, and students. This work supports and maintains the positive, multicultural, and learning centered environments we foster in M Housing through the lens of inclusive excellence. For the full job description, please click here.

Why Work at Michigan?

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Responsibilities*

Supervision (45%)

Community Operations Leadership (25%)

Operations Department Leadership (20%)

Administration (10%)

Required Qualifications*

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Financial/Budgetary Responsibility:

Working Conditions:

Physical Requirements:

Direct Reports:

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.  

Salary may vary depending on qualifications, experience, and education of the selected candidate.

#studentlife

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

*Please mention you saw this ad on CommunityCollegePositions.*

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