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Operations Manager - Aquatics

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San Mateo County Community College District

Job Description

Posting Number

20141919S

Position Title

Operations Manager - Aquatics

Location

College of San Mateo

Department

Community Fitness

Position Number

1C0518

Percentage of Full Time

100%

FLSA

Exempt (does not accrue overtime)

Months per Year

12

Min Salary

$99,144 (annual)

Max Salary

$125,580 (annual)

Position Type

Administrative/Supervisory Positions

Who We Are

The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s “Students First” Strategic Plan is focused on "Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces our commitment to provide quality education and promote life-long learning — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our San Mateo County Community College District team, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice. We achieve this through broad collaboration among faculty and classified staff, administration, students and community partners. 

The College and the District

The San Mateo County Community College District is home to Cañada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions (HSI) and Asian American and Native American Pacific Islander Serving Institutions (AANAPISI) enrolling approximately 32,000 students each academic year. San Mateo County Community College District has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on the San Mateo County Community College District’s Educational Services & Planning website.

Who We Want

We value the ability to serve students from a broad range of academic, socioeconomic, cultural, disability, gender identity, sexual orientation, racial and ethnic backgrounds. We prioritize applicants who demonstrate an understanding of the benefits that diversity brings to a professional educational community. The successful candidate will be an equity-minded individual who is committed to collaborating with faculty, classified staff, administration, students and community partners in strengthening the culture of equity and antiracism throughout the District. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping students achieve their educational goals. 

The Position

Reporting to the Director of Community Fitness, the Aquatics Operations Manager provides overall leadership and coordination of the aquatic facilities. Public contact is extensive and includes staff, students, the general public, and campus visitors. A high degree of independent judgment and creativity are required to resolve minor and major problems that arise. The Aquatics Operations Manager (AOM) supervises the work of classified, and other staff and student assistants as assigned. The AOM executes duties consistent with District and college mission statements and values. The AOM shall schedule the use of the aquatic facility in such a way as to preserve the primacy of the academic program and other college users while accommodating the needs of the community during the unassigned time periods. The AOM is responsible for implementing safety protocols as required by statute and District regulations and supervising the training and daily practice of lifeguards and other assigned safety functions. The AOM practices cohesive team managing strategy, with inter-department relationship development, daily focused coordinating and managing efforts and pool operations. Quarterly operational goals are required and include budget, student, faculty and community membership; team sport, swim lesson administration, facility and equipment operation; maintenance and capital improvement recommendations. The AOM helps develop and implement operational procedures for staff. The AOM ensures that the aquatic facilities are in compliance with state and county standards.

Duties and Responsibilities

The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.
  1. Safety compliance
  2. Participate in the hiring of administrative staff, coaches, assistant coaches, lifeguards, pool attendants and swim instructors
  3. Develop scheduling that assures the primacy of Kinesiology, Athletics and Dance (KAD) division needs, then general college and then community needs
  4. Manage and maintain safety records, certification and work-study hours
  5. Manage budget to goal through scheduling, timesheets review, and labor reports
  6. Maintain strong revenue streams and increase program and rental opportunities
  7. Develop and track the pool operations budget. Continually seek cost reduction opportunities while working with SMCCCD inter-departmentally
  8. Drive operations to net zero pool balance sheet
  9. Identify and approve new sources of revenue
  10. Oversee aquatics membership, administrative and financial revenue receipts
  11. Coordinate and supervise the pool maintenance directly with campus facilities or company partners to include scheduling necessary maintenance, repairs, and upgrades
  12. Train incoming staff to align with culture, student, faculty, and community service
  13. Train incoming staff on hourly reporting software and create backup substitute options
  14. Assess lifeguard performance through in-service training as well as ongoing drills
  15. Provide general customer service; assist with signage, schedules, and website updating
  16. Manage and coordinate special events (swim team practices and meets, water polo practices and games/tournaments, events, summer program, etc.)
  17. Plan, organize, schedule, and coordinate summer swim lesson programs
  18. Coordinate American Red Cross classes and provide certificates in coordination with all department managers
  19. Work with coaching staff to ensure student program support, work with the Director of Auxiliary Services, and faculty to seamlessly negotiate and conclude collaborative problem resolution
  20. Maintain Aquatic Center team compliance with professional customer service standards
  21. Development and design surveys to review, summarize, and make recommendations
  22. Order equipment and supplies for programs, staff, and the aquatic facility
  23. Participate actively in BAPPOA (Bay Area Public Pool Operators Association) training and meetings
  24. Implement and actively structure daily safety, security, and risk management policies
  25. Review and support security and access related to the aquatic facility
  26. Recommend and review contracts, invoices, and special event requests
  27. Work with sub-department managers to improve existing programs
  28. Review social media, pool website, and online marketing, with response and update recommendations
  29. Create worksite sustainability outline, courting and developing team relationships while assuring ease in an effective, efficient diverse and multicultural environment
  30. Develop professionally in aquatics through resource, conferences, and trainings
  31. Participate actively in the student, faculty wellness improvement by personally instructing a minimum of 2 -3 water classes weekly
  32. Ensure daily that the pool complies with all regulatory requirements
  33. Assist in the wellness of students, faculty, and community participants
  34. Attend and actively participate in staff meetings and professional training
  35. Assist and perform other duties as needed to cohesively support overall fitness and wellness goals targeted at student, faculty, and community improvement
  36. Additional duties may be assigned based on business operational needs

Minimum Qualifications

  • Bachelor’s degree in an academic major relating to this position from an accredited college/university OR an equivalent combination of education and experience
  • Minimum of 3 years of related experience and/or training in aquatic facility management and operations; aquatic exercise and swim instruction and training
  • Current First Aid for Public Safety Personnel certification (Title 22), CPR
  • Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff
  • Must be available for team support during “call-outs,” special events, after-hours responses which may include; evenings, weekends and or holidays. Must be available for after hour notifications


Knowledge, Skills and Abilities

  1. Program development, knowledge of industry best practices
  2. Proficiency in Microsoft Office, Word, Excel & PowerPoint
  3. Understanding of SMCCCD culture, policies and procedures
  4. Knowledge of safety policies, practices, procedures and requirements of SMCCCD
  5. Illness and Injury Prevention Plan knowledge
  6. Strong leadership, integrity driven, daily demonstration of efficient, ease of interpersonal skills towards team, interdepartmental stakeholders, students, faculty and community
  7. Experience with payroll software, budgeting outlines, reporting review
  8. Excellent organizational skills with demonstrated written and oral follow-though and highly focused upon attention to detail
  9. Critical thinking skills, flexible problem-solving resourcefulness
  10. Experience working with adults and youth in all aquatic and related outdoor programs
  11. Demonstrated service orientation and program management
  12. Sound judgment aimed toward employee sustainability
  13. Ability to work independently under pressure and meet deadlines
  14. Effectively establish and maintain productive working relationships within a diverse, collaborative, multicultural, interdepartmental environment
  15. Ability to provide clear communication to team members, promote safety and enforce safe work practices
  16. Ability to work in an environment that is occasionally stressful

Physical Requirements

Exposure to indoor and outdoor environments, seasonal heat and cold or adverse weather conditions. Must be able to perform duties of a physical nature, including standing, lifting, sitting, walking and swimming.

Preferred Qualifications

  • Significant training and experience relating to the duties of this position such as: one year of formal training, internship, or leadership experience reasonably related to this administrative position and to the services provided in the programs administered
  • Certified Pool Operator/Aquatic Facility Operator
  • Current Lifeguard Instructor Certification with requirement to attain Master Instructor Certification


Benefits

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

Open Date

11/18/2024

First Review Date

12/09/2024

Open Until Filled

Yes

Special Instructions Summary

Required Application Materials All applicants are required to submit:

1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email: smccdjobs@smccd.edu
Web Page: https://smccd.edu/humanresources/

Conditions of Employment

Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)

2. Submit verifications of prior employment

3. Satisfactory references

4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.

5. Present original documents for proof of eligibility to work in the United States

6. Approval of your employment by the SMCCCD Board of Trustees

7. Provide a certificate of Tuberculosis exam for initial employment.

8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Accommodations

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our: Applicant Reasonable Accommodation Request Form

Annual Security Report

San Mateo County Community College District’s (SMCCCD) 2024 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years (2021–2023) concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD.  The 2024 Annual Security Report also outlines various campus safety and security policies concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters.  The Annual Security Report also includes important tips to help every community member remain safe and avoid becoming a victim of crime. The 2024 Annual Security Report is now available on the Public Safety website. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000.  The report includes information about criminal activity on our campuses, emergency procedures, and resources. 

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